FAQ
Here we have collected the most frequently asked questions. Please read them before contacting support.
Shipping Information
Do you ship internationally?
Yes. We supply aviation parts to customers worldwide using reliable logistics partners.
What shipping methods do you offer?
We offer air freight, express courier, and customer-arranged pickup. The method depends on part type and urgency.
How long does shipping take?
Transit time varies by region and shipping method. Express shipments usually arrive within a few days once dispatched.
Do you assist with export documentation?
We handle all required export documents, including certificates and compliance paperwork, to ensure smooth delivery.
Payment Information
What payments methods are available?
We support bank transfers, online payments, and corporate payment terms for approved clients.
Can I request a pro forma invoice?
Absolutely. Share your order details and we’ll issue a PI for payment processing.
Orders And Returns
How do I place an order?
You can send us your part numbers or requirements through our website form or email. Our team will confirm pricing, availability, and lead time before processing the order.
Can I request a quotation before ordering?
Yes. Most customers start with an RFQ. Share the part number, quantity, and any special certification you need. We’ll send a detailed quote.